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Refund & Cancellation Policy

1. 5-Day Money-Back Guarantee

We stand behind the quality of our services. If you are not completely satisfied with your TalFlow subscription, you may request a full refund within 5 days of your initial purchase date.

This guarantee applies to:

  • First-time purchases of any subscription plan (Spring Week, Summer Internship, Placement Year, Graduate Analyst, Off-Cycle, or Tracker Only)
  • Both monthly and 6-month subscription plans

Please note: The 5-day money-back guarantee does not apply to subscription renewals, only to initial purchases.

2. How to Request a Refund

To request a refund under our 5-day money-back guarantee:

  1. Contact us at [email protected] within 5 days of your purchase
  2. Include your account email address and reason for the refund request (optional)
  3. Our team will process your request within 2-3 business days

Alternatively, you can use our Contact Form to submit your refund request.

3. Refund Processing

Once your refund request is approved:

  • Your subscription will be canceled immediately
  • You will receive a full refund of the amount paid
  • Refunds are processed back to your original payment method
  • Depending on your payment provider, refunds may take 5-10 business days to appear in your account

4. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting us at [email protected]

Important: Cancellations made after the 5-day money-back guarantee period are not eligible for a refund. You will continue to have access to your subscription benefits through the end of your paid period.

5. Exceptions

We reserve the right to deny refund requests in cases of:

  • Abuse or excessive use of the refund policy (multiple refund requests)
  • Violations of our Terms of Service
  • Fraudulent activity or chargebacks

6. EU Consumer Rights

For customers in the European Union: You have the right to withdraw from your purchase within 14 days under EU consumer protection law (EU Consumer Rights Directive 2011/83/EU). However, by using our services immediately upon purchase, you expressly agree to waive your right of withdrawal for digital content that has been accessed. Our 5-day money-back guarantee provides an alternative refund option.

7. Questions or Concerns

If you have any questions about our refund or cancellation policy, please don't hesitate to contact us:

Email: [email protected]

We're here to help and want to ensure you have the best experience possible with TalFlow.

Last updated: January 5, 2026



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